Referência relativamente antiga sobre comunidades ("web") que ainda pode ter relevância: The 12 principles of collaboration. São os seguintes:
- Purpose: We have a shared goal or interest.
- Identity: We know who’s who.
- Reputation: We recognize and build status based on our actions.
- Governance: We agree that our behavior can be regulated according to shared or stated values.
- Communication: We have ways to share information and ideas
- Groups: We can relate to each other in smaller numbers.
- Environment: We interact in a shared space that is appropriate to our goals.
- Boundaries: We know who belongs and who doesn’t.
- Trust: We know with whom we’re dealing and that it’s safe to do so.
- Exchange: We can trade knowledge, support, goods, services, and ideas.
- Expression: We have a group identity and know what other members are doing. We can easily indicate our preferences and opinions.
- History: We can look back over our history and track our evolution.